Store Policy
Customer Care
Welcome to The Adventures of Superhero Layla Simone.
We are thrilled to have you here. Please take a moment to review our store policy, which outlines our commitment to exceptional customer service, privacy, and safety.
Customer Care Section:
Contact Information: For any queries, concerns, or assistance, please reach out to our dedicated customer support team at superherolaylasimone@outlook.com. We are available to assist you from Monday - Thurs 10 am until 6pm on those business days.
Returns and Refunds: We strive to ensure your satisfaction with every purchase. If for any reason you are not completely satisfied with your order, please refer to our Returns and Refunds Policy for detailed instructions on how to return or exchange your items.
Order Tracking: You can easily track your order by logging into your account on our website and accessing the 'Order History' section. Alternatively, you can reach out to our customer support team for real-time updates on your order status.
Privacy & Safety
Data Security: We value your privacy and take every precaution to protect your personal information. Our site is equipped with industry-standard security measures to ensure the safety of your data.
Personal Information Usage: Any personal information collected during your interaction with our site is used solely for order processing, customization of your shopping experience, and communication purposes. We do not sell or distribute your information to any third parties.
Secure Transactions: All financial transactions conducted on our platform are encrypted and securely processed. We work with trusted payment gateways to ensure that your payment information is always handled with the utmost security.
Safety of Minors: Our store is intended for use by individuals over the age of 18. We do not knowingly collect any personal information from individuals under the age of 18 without parental consent.
We thank you for choosing The Adventures of Superhero Layla Simone If you have any further questions or concerns about our store policy, please do not hesitate to contact our customer support team.
Wholesale Inquiries
Wholesale Pricing: Please contact us directly at superherolaylasimone@outlool.com to obtain detailed information on wholesale pricing and bulk order discounts for "The Adventure of Superhero Layla Simone."